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FAQs

About my group:

I want to take part in your offer, but don’t have a group of players. How can I find other players?

Using your Facebook or Twitter account is a great way to find players. Online Poker Forums are also a great place to make poker playing friends. You could also use Craigslist to recruit a group or teach your friends how to play by starting a home game.

Can my group sign up to one room, complete the requirements and then move on to another room to get another offer?

Yes. One of our goals at pokerdome is to introduce you to various reputable online poker rooms, but it is up to you to decide which ones you prefer to play at.

We signed up as a group of 5 to a poker room but you have only accepted 4 players. Why?

The prizes offered at pokerdome are only available to players opening new accounts with our specific poker room partners. If for any reason the poker room decides not to accept one of your group members as a new player, their signup will not count towards your total number of players.

Why wouldn’t the poker room accept me as a new player?

It may be that you have already had an account with this poker room or that someone has signed up from your computer or IP address previously. Poker rooms have very strict policies about multiple accounts.

We are a group of 6 players but wish to get an entry to a live tournament requiring 36 players. Can we each sign up at 6 different rooms to attain the necessary sign ups?

Usually not, however with some of our partners this can be possible.  In some cases, you may be required to complete higher playthrough requirements. Feel free to contact us for more details.

About my prize:

The tournament buy-in we’d like to win isn’t listed on your site. Do you offer alternate prizes?

Yes, we do. Simply contact us and we will do what we can to assure you earn an online tournament ticket or live buy-in to your dream event.

Once we have completed the requirements and chosen the tournament we wish to play in, how do we receive out tournament ticket?

Once you’ve told us which member of your group will receive the prize, that player will either receive a tournament ticket or cash into their poker account for all online events. If the prize is to a live event, we will usually register that player into the event directly. However, we reserve the right to simply credit the money needed for the live event buy-in into the player’s online poker account.

We have an international group with different players wanting to win tickets to different live events. Can we choose our live event ticket based on the player who wins the seat?

In cases where there are multiple events with the same player requirements, such as a GUKPT £550 Side Event and a CEP €660 Main Event, this can definitely be arranged. In cases where the number of required players are close but not the same, please contact us and we’ll work on a solution for your specific situation.

When I sign up to a poker room using a group sign up, will I still receive a first deposit bonus, a ticket to first depositor freeroll tournaments, or any other bonuses and VIP benefits offered by the site?

Yes, you will. When signing up as a group, you will still be eligible to receive all of the online poker room’s standard bonuses and VIP benefits.

We earned a $109 tournament ticket for the Titan Poker $60k guaranteed rebuy tournament, but would rather play a $109 tournament with a smaller field. Can we transfer the ticket?

Yes. In most cases, a tournament ticket is valid for multiple tournaments listed on the site. So, if you win a $109 tournament ticket, you can usually use it to buy into any $109 tournament listed on the site.

We earned a $215 tournament ticket for the Full Tilt Poker weekly $750k guaranteed tournament, but would rather play several $20 buy-in SNGs. Can we exchange the ticket for cash?

Usually not. At most of our partner sites, you will only receive a ticket that can be used for buying into events with a specific buy-in. However, at some of our partner sites you will receive cash, so feel free to contact us for clarification about your specific situation.

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